At mbi356, we take your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a player on the mbi356 platform.
A plain-English overview of how mbi356 handles your data before you read the full policy below.
All personal data transmitted between your device and the mbi356 platform is protected by 256-bit SSL/TLS encryption — the same standard used by major financial institutions and Malaysian banks including Maybank and CIMB.
mbi356 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is used exclusively to operate your account, process payments, and comply with regulatory obligations.
Malaysian players have the right to access, correct, and request deletion of their personal data at any time. Submit a data request to our support team and we will respond within 30 days in accordance with applicable data protection regulations.
Financial transaction data — including your Maybank, CIMB, Public Bank, Touch 'n Go eWallet, and DuitNow details — is processed through secure, regulated payment gateways. mbi356 does not store full card or banking credentials on its own servers.
mbi356 uses cookies and similar tracking technologies to maintain session security, personalise your experience, and analyse platform performance. You may manage cookie preferences through your browser settings at any time.
Identity verification documents submitted for KYC purposes — such as your Malaysian MyKad or Passport — are stored in encrypted, access-controlled systems and retained only for as long as required by applicable AML and regulatory obligations.
This Privacy Policy ("Policy") is issued by mbi356 ("Company", "we", "us", "our") and applies to all users ("User", "Player", "you") who access and use the mbi356 website located at https://mbi356.cam and any related digital services, applications, or platforms operated by the Company (collectively, the "Platform").
mbi356 is committed to protecting the privacy and personal data of its users in accordance with applicable data protection laws, including obligations arising from our operating licence jurisdiction. This Policy describes in clear terms what personal information we collect, why we collect it, how it is used and protected, and what rights you have with respect to your personal data.
Acceptance: By registering an account with mbi356 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue your use of the Platform.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated herein by reference and form part of your agreement with mbi356.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
mbi356 collects the following categories of personal data in the course of operating the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number (MyKad/NRIC/Passport) | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, phone number, residential address in Malaysia | Account communication, withdrawal verification, support correspondence |
| Financial Data | Payment method type, bank account name, e-wallet identifier (Touch 'n Go, DuitNow, FPX), cryptocurrency wallet address | Deposit processing, withdrawal execution, AML compliance |
| Transaction Data | Deposit history, withdrawal history, wager records, bonus usage | Account management, regulatory reporting, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session duration, geolocation (country-level) | Security, fraud prevention, platform optimisation |
| Usage Data | Games played, betting patterns, pages visited, features accessed | Personalisation, responsible gambling monitoring, platform improvement |
| KYC Document Data | Scanned or photographed government-issued ID, proof of address (utility bill, bank statement), selfie with ID | Mandatory identity verification, AML/CTF compliance |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | Customer service, training, dispute resolution |
mbi356 does not intentionally collect data that is not necessary for the purposes outlined above. Where data is collected that later proves unnecessary, it is deleted as soon as that determination is made.
mbi356 collects personal data through the following means:
mbi356 processes personal data on the following legal bases:
mbi356 uses collected personal data for the following purposes:
Marketing Communications: mbi356 may send promotional communications about new games, bonuses, and platform features where you have opted in to receive such communications. You may opt out at any time by contacting support or updating your account notification preferences. Opting out of marketing communications does not affect transactional or service-related messages.
mbi356 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Personal data may be disclosed to third parties only in the following circumstances:
Third-Party Data Processors: All third parties with whom mbi356 shares personal data are required to maintain the confidentiality and security of that data and are prohibited from using it for purposes other than those specified by mbi356. mbi356 remains responsible for the handling of your data by its Data Processors.
mbi356 uses cookies and similar technologies (including web beacons and local storage objects) to enhance your experience on the Platform, maintain session security, and gather analytics data. The following categories of cookies are in use:
You may control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the mbi356 Platform. Instructions for managing cookies are typically found in your browser's privacy or settings menu.
mbi356 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal or regulatory obligations.
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents reconstruction of the original data.
mbi356 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
Your Responsibilities: While mbi356 takes all reasonable steps to protect your data, you are also responsible for maintaining the security of your Account credentials. Never share your password with anyone. mbi356 will never ask you for your password via email, live chat, or any other channel. If you suspect your Account has been compromised, contact our support team immediately.
As a platform operating internationally, mbi356 may process and store personal data on servers and systems located outside of Malaysia. Where personal data is transferred to a jurisdiction that does not provide a level of data protection equivalent to Malaysian standards, mbi356 will implement appropriate safeguards to ensure that your personal data remains protected to the standards required by this Policy.
Such safeguards may include contractual clauses that require the recipient to protect personal data to applicable standards, or reliance on the security certifications held by our international service providers.
Subject to applicable data protection law, you have the following rights in relation to the personal data mbi356 holds about you:
To exercise any of these rights, please contact the mbi356 Data Privacy team via the contact details in Section 16. We may be required to verify your identity before processing your request. We aim to respond to all verified data rights requests within thirty (30) days.
The mbi356 Platform is strictly intended for individuals who are 21 years of age or older. mbi356 does not knowingly collect, process, or retain personal data from any person below the age of 21 years.
If mbi356 becomes aware that personal data has been collected from an individual below the minimum age of 21, all such data will be immediately deleted, the associated Account will be suspended and permanently closed, and any deposited funds will be returned through the original payment method following identity confirmation.
Parental Guidance: If you are a parent or guardian and believe that a person under the age of 21 in your care has created an mbi356 Account or provided personal data to the Platform, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
The mbi356 Platform may contain links or references to third-party websites or services. This Privacy Policy applies solely to personal data collected and processed by mbi356 through the mbi356 Platform. mbi356 has no control over the data practices of third-party websites and accepts no responsibility or liability for the privacy practices or content of those sites.
We strongly recommend that you review the privacy policy of any third-party website you visit before providing any personal information to that site.
mbi356 reserves the right to update or amend this Privacy Policy at any time to reflect changes in data processing practices, applicable legislation, or the features and services offered by the Platform. The "Last Updated" date at the top of this Policy will be revised upon each amendment.
Where changes are material, mbi356 will provide reasonable prior notice through a prominent on-Platform notification and/or by email to the address registered on your Account. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
We encourage you to review this Privacy Policy periodically. The current version is always accessible at https://mbi356.cam/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy, or if you wish to exercise any of your data rights, please contact the mbi356 privacy and data team through the following channels:
When submitting a data rights request, please provide your registered account username and email address, along with a clear description of your request. We may ask for identity verification before processing your request to protect against unauthorised access to your personal data.
Response Timeframe: mbi356 aims to acknowledge all Privacy Policy enquiries within 3 business days and to fully resolve verified data rights requests within 30 calendar days. Where a request is particularly complex or where a large volume of requests has been received, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.
Your data is in safe hands. mbi356 is built on a foundation of player trust — from 256-bit encrypted transactions to full data rights transparency. Explore everything Malaysia's crypto casino has to offer.